Refund and Return Policy

At DNP world wide sales Store, we strive to provide our customers with the highest quality products and service. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Return Eligibility

To be eligible for a return, the following conditions must be met:

  1. Time Frame: Returns must be initiated within 30 days of the purchase date.
  2. Condition: Items must be returned in their original condition, unopened, and unused. Any opened or used items are not eligible for return due to health and safety regulations.
  3. Proof of Purchase: A receipt or proof of purchase is required for all returns.

Non-Returnable Items

The following items cannot be returned:

  • Opened supplements
  • Clearance items or products marked as non-returnable

Return Process

To initiate a return:

  1. Contact Us: Email our customer service team at [ info@dnpworldwidesale.com ] or call us at
    +000 000 000
    to request a return authorization.
  2. Follow Instructions: Upon approval, you will receive instructions on how to return your item. Please package the item securely to prevent damage during shipping.
  3. Shipping: You are responsible for the return shipping costs, unless the item is defective or the wrong item was sent.

Refund Processing

Once we receive your returned item:

  • We will inspect it for eligibility.
  • If approved, your refund will be processed within 2-4 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order.

Shipping Policy

Shipping Costs

Shipping costs are calculated at checkout and vary based on the shipping method selected and the destination.

Delivery Times

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days

Please note that delivery times may vary based on factors outside of our control, such as carrier delays.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  1. Contact Us: Notify us within 48 hours of receipt by emailing [ info@dnpworldwidesale.com ].
  2. Provide Details: Include your order number, a description of the issue, and photos if applicable.
  3. Resolution: We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

Customer Service

For any questions or concerns regarding our refund and return policy, please contact our customer service team:

  • Email: info@dnpworldwidesale.com
  • Phone:
    +000 000 000
  • Business Hours: Monday – Sunday, 24/7

Thank you for choosing DNP world wide sales Store! We appreciate your business and look forward to serving you.